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Security and Privacy

New at Magic Pony

Magic Pony takes your privacy seriously! We don't sell, rent, lend, exchange or otherwise release customer information to anyone under any circumstances. Period.

We do use cookies on our online store to provide you better service, but we do not use them for tracking you in any way except to allow our commerce software to identify what items you have placed in your basket.

Magic Pony collects customer information in an effort to improve our customer's shopping experience and to communicate with our customers about our products, services and promotions. We collect information such as your name, e-mail and postal address and credit card numbers, that you provide to us when you place an order, when you save your information with us or when you participate in a sweepstakes, promotion or survey. Magic Pony may use your information collected online to process and fulfill your order. We also collect e-mail addresses at various locations within the site including when you order from the site so that we can send you any necessary e-mail messages related to your order - such as an order confirmation notice. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer. Magic Pony recognizes that it must maintain and use customer information responsibly.

In short, we will only use information provided by you in three ways: 1) to contact you regarding an order 2) to process and complete your order and 3) if you expressly permit us to (for example, if you sign up for our mailing list).

When ordering with us, we want our customers to feel confident that their personal information and credit card data is completely safe. On magic-pony.com, we employ 128-bit Secure Sockets Layer (SSL) technology that safely encrypts all of your private information when placing an order, and guarantees it is sent securely into our systems to be processed.