Questions or comments?

If you have any questions or concerns, the fastest way to reach Magic Pony Customer Service is through email: contact@magic-pony.com

We do our very best to reply as quickly as possible, often within 24 hours. If your query or concern requires an immediate response, feel free to contact us by phone: 416-861-1684 Monday - Friday 11am -6pm EST.

Product Updates
The best method of keeping up with product arrivals is the New Products RRS feed or our Twitter.

Checking Order Status
You can check the status of your order by clicking on "Order Status" in the top navigation bar.

Once you've found your order, click on the order number to view the details. If the order has shipped, click on the tracking number to track the status of your package.

Thanks for contacting us at Magic Pony.
We appreciate your business!